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TERMS & CONDITIONS

The following Terms & Conditions shall apply to customers utilising the services offered by the Mera Transport Exchange Pvt. Ltd. through its website, mobile application and other interactive services for the hiring of trucks, movement of goods and other related services.

Our Quotation

Our quotation or that provided by our vendors and service providers is a fixed price, unless otherwise stated. The customer shall pay the fare as specified in the website or in the written quotations. That the customer understands that the rates mentioned include the service provider charges plus convenience fees payable to Mera Transport Exchange Pvt. Ltd. That the customer understands that the rates mentioned do not include supply of labour, packing, loading, unloading, unpacking, insurance, parking charges, road tax, toll charges, octroi, taxes, union fees, inspection charges, pickup and delivery to far of locations, long halting, night surcharge, driver night bata, courier of hand delivery of delivery documents, delays due to improper documentation / police checks / traffic etc, Credit / Debit / Bank / Mobile Wallet / other transaction charges levied by any bank or financial institution (where ever applicable) and any fee or levy presently payable or hereinafter imposed by the law or required to be paid for availing of the transport and other services from Mera Transport Exchange Pvt. Ltd. and its service providers.

Customers also understand that Mera Transport Exchange Pvt. Ltd. may change the price or may charge additional charges if any of the following have not been taken into account when preparing our quotation and confirmed by us in writing.

  1. Customers do avail the services within 15 days of requesting the service.
  2. By Customer’s delay: the work is not carried out or completed within the contracted time.
  3. Mera Transport Exchange Pvt. Ltd. costs increase (or decrease) because of changes in taxation or fuel or freight charges or due to reasons beyond Mera Transport Exchange Pvt. Ltd’s control.
  4. The move is carried out before or after office hours (9.30 AM to 5.30 PM) or on holidays at advanced notice of 48 Hrs from Customer’s.
  5. Mera Transport Exchange Pvt. Ltd. supply any additional services, including packing, loading, unloading, unpacking, manpower, storing goods, halting and other services not part of quoted services
  6. Any parking, toll, octroi, taxes or other fees or charges that Mera Transport Exchange Pvt. Ltd. have to pay in order to carry out services on customer’s behalf.
  7. There are delays or events outside our reasonable control.
  8. Any delay to the loading or unloading of trucks upon arrival.
  9. Overnight detention of trucks.
  10. Multiple Collections & deliveries.
  11. Collection or deliveries that are outside city limits.
  12. Additionally in the event Mera Transport Exchange Pvt. Ltd agrees to provide loading & unloading services, in which case if, the access, entrance, gate, stairs, lifts or doorways are inadequate for free movement of the goods without mechanical equipment or structural alteration, or the approach, road or drive is unsuitable for our vehicles and/or containers to load and/or unload within 20 metres of the doorway, and this means Mera Transport Exchange Pvt. Ltd. have to do extra work. In all these circumstances, customer will pay the adjusted charges.

Customers responsibility

It will be customer’s sole responsibility to:

  1. Provide all necessary documents describing the contents of the shipment, like invoice, packing list, description of items, weight, volume, number of items, all documents as required by law and delivery instructions should be provided to truck drivers prior to dispatch of goods at origin. If any delivery challan / documents are to be endorsed by consignee the instructions for the same should be provided to Mera Transport Exchange Pvt. Ltd. and drivers at time of confirming the order. However all statements, information and documents provided by Customer relating to the shipment will be true and correct and customer acknowledges that in the event that customer makes untrue or fraudulent statement about the Shipment or any of its contents, customer would risk a civil claim and/or criminal prosecution the penalties for which may include forfeiture and sale of goods. Customer agrees to indemnify Mera Transport Exchange Pvt. Ltd. and hold Mera Transport Exchange Pvt. Ltd. harmless from any claims that may be brought against Mera Transport Exchange Pvt. Ltd. or its vendors / service providers arising from the information provided by customer.
  2. Declare to Mera Transport Exchange Pvt. Ltd. and its vendors or service providers the value of the goods being moved and/or stored.
  3. Arrange at customer’s cost adequate insurance cover for the goods submitted for removal transit and/or storage, against all insurable risks.
  4. Obtain at customer’s own expense, all documents, permits, licences, clearance from government bodies necessary for the movement to be completed.
  5. To be present or represented throughout the moving process from start to finish.
  6. Take all reasonable steps to ensure that nothing that should be moved is left behind and nothing is taken away in error.
  7. Arrange proper protection for goods left in unoccupied or unattended premises, or where other people such as (but not limited) tenants, servants or workmen are, or will be present.
  8. Prepare adequately and stabilize all appliances and devices prior to their moving.
  9. Provide Mera Transport Exchange Pvt. Ltd. with a contact address for correspondence during movement of goods. Other than by reason of our negligence, Mera Transport Exchange Pvt. Ltd. will not be liable for any loss or damage, costs or additional charges that may arise from any of these matters.
  10. If the customer leaves any goods in the truck or has any complaint in respect of the services or the use of the truck, the customer has to inform Mera Transport Exchange Pvt. Ltd. of the same in writing within 24hours of using the truck or the services of Mera Transport Exchange Pvt. Ltd.
  11. The customer agrees and accepts that the use of the services provided by Mera Transport Exchange Pvt. Ltd. is at the sole risk of the customer, and further acknowledges that Mera Transport Exchange Pvt. Ltd. disclaims all representations and warranties of any kind, whether express or implied.
  12. The customer shall ensure that he/she will not indulge in any of the following activities while engaging the vehicle:
    1. Damaging the truck and/or any other interiors of the truck.
    2. Misusing or damaging any of the devices (technical/non-technical) in the truck.
    3. Asking the driver to break any Traffic/RTO/City Police and/or government rules for any purpose (especially reaching the destination earlier). The driver has the right to refuse such a request by the customer. The driver also has the right to refuse such a pick-up or ask such customer(s) to unload the goods from the truck.
    4. Asking the driver to board & load more than the capacity load in the truck. The rules under which the truck services are provided by Mera Transport Exchange Pvt. Ltd. In view of this, the customer shall not pressurize the driver to load more than the capacity of the truck. The driver has the right to refuse such a pick-up or ask such customer(s) to unload the goods from the truck.
    5. The customer shall not be generally allowed to use the seating area of the truck for placing any kind of load/luggage.
    6. The customer or its representative shall not travel with the goods in the same truck and if they do they shall do so at their own risk and understand that there is no insurance to protect them against any accidents and Mera Transport Exchange Pvt. Ltd. will not be liable for any loss or risk to customer or its representatives life.

Goods submitted for moving.

Customer confirms that the contents of the shipment being transported are not Prohibited Items and/or are not restricted by the applicable regulations and that customer will supply to Mera Transport Exchange Pvt. Ltd. any dangerous goods declaration that is needed, properly and accurately in accordance with all applicable laws, rules and regulations. Customer confirms that neither shipper nor the consignee is a not at person or organisation with whom Mera Transport Exchange Pvt. Ltd. or customer may not legally trade under any applicable laws or regulations. The following items are specifically excluded from this contract.

  1. Antiques, Jewellery, watches, trinkets, precious stones or metals, money, deeds, securities, stamps, coins, goods or collections of any similar kind.
  2. Prohibited or stolen goods, drugs, potentially dangerous, damaging or explosive items, including gas bottles, aerosols, paints, firearms and ammunition.
  3. Plants or goods likely to encourage vermin or other pests or to cause infestation.
  4. Refrigerated or frozen food or drink.
  5. Any animals and their cages or tanks including pets, birds or fish.
  6. Goods which require special Licence or government permission
  7. Such goods will not be moved by Mera Transport Exchange Pvt. Ltd. except with Mera Transport Exchange Pvt. Ltd. ’s prior written agreement. In the event that customers do move such goods, Mera Transport Exchange Pvt. Ltd. will not accept liability for loss or damage wholly or mainly attributable to the special nature of the goods concerned. If customers submit such goods without Mera Transport Exchange Pvt. Ltd. or its drivers or service provider’s knowledge and without prior written agreement, Mera Transport Exchange Pvt. Ltd. will not be liable for any loss or damage and customer will indemnify Mera Transport Exchange Pvt. Ltd. against any charges, expenses, damages or penalties claimed against Mera Transport Exchange Pvt. Ltd. In addition Mera Transport Exchange Pvt. Ltd. shall be entitled to dispose of (without notice) any such goods which are listed under paragraphs 4(b), 4(c) or 4(d).

Ownership of the goods

By entering into this contract, Customer declares that: a) The goods to be moved and/or stored are customer’s own property, or b) The person(s) who own or have an interest in them, have given customer authority to make this contract, and have been made aware of these conditions c) Customer will meet any claim for damages and/or costs against Mera Transport Exchange Pvt. Ltd. if these declarations are not true.

Charges if you postpone or cancel the removal

We recommend that you read the cancellation policy of booking truck carefully prior to making your booking and remember to make further payments on time as may be required for the relevant booking. If customer postpones or cancel this contract, Mera Transport Exchange Pvt. Ltd. may charge according to how much notice is given.

  1. More than 24 hours before the scheduled move was due to start; NIL charges.
  2. Less than 1 day, but more than 3 hours before the scheduled move was due to start; 25% of the quoted charges.
  3. Less than 3 hours before the scheduled move was due to start; 50% of quoted charges.

Paying for Movement of goods and other services

Unless otherwise agreed by Mera Transport Exchange Pvt. Ltd. in writing:

  1. Payment is required, by cleared funds 50% as advance and balance before delivery of goods at destination.
  2. Customer may not withhold any part of the agreed price.
  3. In respect of all sums which are overdue to Mera Transport Exchange Pvt. Ltd., Mera Transport Exchange Pvt. Ltd. will charge interest calculated at 2% above bank annual lending.

Refund Policy

  1. We try our best to ensure our partners reach our customers on time. But in case of any delays, please send your complaint in writing to refund@meratransport.com within 24 hours of delay and we will either provide an alternate vehicle or give you a full refund of Mera Transport Exchange booking fees.
  2. If any customer pays the booking amount (in advance) and cancels the booking, the refund will be made as per the cancellation policy. We recommend that you read the cancellation of booking truck carefully prior to making your booking and remember to make further payments on time as may be required for the relevant booking.

Insurance

Should customer choose to arrange insurance through Mera Transport Exchange Pvt. Ltd., then

  1. Customer must obtained a written quote and submit a written confirmation accepting the rates and terms of insurance.
  2. Mera Transport Exchange Pvt. Ltd. will be at the liberty of choosing the insurance company.
  3. Customer understand that Mera Transport Exchange Pvt. Ltd. is only a facilitator and not the insurer of goods and In case of any damages or claims, all claims will be settled as per insurance company’s terms and conditions. It will be customer’s responsibility to follow insurance claim procedures and produce necessary documents. Mera Transport Exchange Pvt. Ltd. will not be held liable for claims not settled by the insurance company in part or full.
  4. Unless otherwise specified in writing, generally the insurance premium quoted to customers, is premiums quoted to customers, are reseller rates and are inclusive of Mera Transport Exchange Pvt. Ltd. service charges to arrange insurance. Hence insurance premiums will be payable as per the premiums quoted and not as per insurance company receipts.

Mera Transport Exchange Pvt. Ltd.’s liability to loss or damage

It is expressly made clear to customers hereby that the Mera Transport Exchange Pvt. Ltd. does not own any trucks nor does it directly or indirectly employ any drivers for the Trucks. Trucks and drivers are all supplied by third party service providers and Mera Transport Exchange Pvt. Ltd. disclaims any and all liability in respect of the drivers, trucks and service providers alike.

Mera Transport Exchange Pvt. Ltd. encourages all its customers to take full responsibility of his/her items. In case of lost items during the journey, Mera Transport Exchange Pvt. Ltd. will try to locate the items on a "best-effort" basis but is not responsible for the same in case of loss or damage to the same. Mera Transport Exchange Pvt. Ltd. liability for loss or damage is limited, as set out in clause 9(a) below. Customer may request Mera Transport Exchange Pvt. to increase our liability, as set out in clause 9(c) below, subject to Mera Transport Exchange Pvt.’s express written agreement in advance of carrying out the moving and/or storage and payment of an additional charge.

  1. In the event of Mera Transport Exchange Pvt. Ltd or its service providers losing or damaging customers goods, if Mera Transport Exchange Pvt. Ltd. or its service providers are liable, Mera Transport Exchange Pvt. Ltd. and its service providers’ will refund to a maximum of the the amount billed for transporting the goods or
  2. Mera Transport Exchange Pvt. Ltd would request its third party service provider to repair or replace the damaged item upto cost not exceeding the amount billed for transporting the goods. If an item is repaired Mera Transport Exchange Pvt. Ltd. are not liable for depreciation in value.
  3. Always subject to receiving customer’s itemised valued inventory and request in writing to increase Mera Transport Exchange Pvt. Ltd’s liability, prior to the moving commencing, Mera Transport Exchange Pvt. Ltd. may offer to extend Mera Transport Exchange Pvt. Ltd’s maximum liability to the value declared by customer to Mera Transport Exchange Pvt. Ltd. This is not insurance on the goods and customers are strongly advised to arrange insurance or accept the insurance offered in Mera Transport Exchange Pvt. Ltd’s quote or if arranging insurance cover customers themselves, customers are advised to show this contract to customer’s insurance company. d. For the purposes of clauses 9(a), 9(b) and 9(c), an item is defined as any one article, suite, pair, set, or complete case, carton, package, machinery or other container. e. Mera Transport Exchange Pvt. Ltd. shall not be responsible for any items which customer claims is lost or missing if the same has not be packed by Mera Transport Exchange Pvt. Ltd. or clearly marked on the packing list prepared by Mera Transport Exchange Pvt. Ltd. and its service providers. f. Other than by reason of negligence, Mera Transport Exchange Pvt. Ltd. will not be liable for any loss, damage or failure to produce the goods if it is caused by those circumstances set out in the following:
    1. By fire howsoever caused.
    2. By war, invasion, acts of foreign enemies, hostilities (whether war is declared or not), civil war, terrorism, rebellion and/or military coup, acts of God, industrial action or other such events outside our reasonable control.
    3. By normal wear and tear, natural or gradual deterioration, fading polish, shrinking or expansion, paint peel off, leakage or evaporation or from perishable or unstable goods. This includes goods left within furniture or appliances.
    4. By mildew, moisture, moth, termites or vermin or similar infestation.
    5. By cleaning, repairing or restoring
    6. To any goods in wardrobes, drawers or appliances, or in a package, bundle, case or other container not both packed and unpacked by us. For electrical or mechanical derangement to any appliance, instrument or equipment unless there is evidence of external impact.
    7. To jewellery, watches, trinkets, precious stones or metals, money, deeds, securities, stamps, coins, or goods or collections of a similar kind, howsoever caused, unless customers have previously given us full particulars with value, and Mera Transport Exchange Pvt. Ltd. have confirmed in writing that Mera Transport Exchange Pvt. Ltd. accept responsibility as in conditions 9 (a) or 9(c).
    8. To any goods which have a relevant proven defect or are inherently defective.
    9. To animals and their cages or tanks including pets, birds or fish.
    10. To plants.
    11. To refrigerated or frozen food or drink. g. Other than by reason of Mera Transport Exchange Pvt. Ltd’s negligence, Mera Transport Exchange Pvt. Ltd. will not be liable for damages or costs resulting indirectly from, or as a consequence of loss, damage or failure to produce the goods.
  4. No employee of Mera Transport Exchange Pvt. Ltd. or vendors or its service providers shall be separately liable to you for any loss, damage, mis-delivery, errors or omissions under the terms of this contract.

Conditions of Carriage

The customer agrees and acknowledges that the use of the Services offered by Mera Transport Exchange Pvt. Ltd. is at the sole risk of the customer and that Mera Transport Exchange Pvt. Ltd. disclaims all representations and warranties of any kind, whether express or implied as to condition, suitability, quality, merchantability and fitness for any purposes are excluded to the fullest extent permitted by law. Without prejudice to the above, the Mera Transport Exchange Pvt. Ltd. makes no representation or warranty that:

  1. The Services will meet the customer's requirements.
  2. The Services will be uninterrupted, timely, secure, or error-free.
  3. Mera Transport Exchange Pvt. Ltd. shall not be responsible or liable for any loss or damage, howsoever caused or suffered by the Customer arising out of the use of transport or other service offered by Mera Transport Exchange Pvt. Ltd. or due to the failure of Mera Transport Exchange Pvt. Ltd. to provide Services to the Customer for any reason whatsoever including but not limited to the Customer's non-compliance with the Services' recorded voice instructions, malfunction, partial or total failure of any network terminal, data processing system, computer tele-transmission or telecommunications system or other circumstances whether or not beyond the control of Company or any person or any organization involved in the above mentioned systems.
  4. Mera Transport Exchange Pvt. Ltd. will not be liable for any damages of any kind arising from the use of the Service offered by the Company, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
  5. Mera Transport Exchange Pvt. Ltd. will not be liable for any compensation. The customer shall make an alternate arrangement if the truck has not reached due to any reason.
  6. The Customer shall indemnify Mera Transport Exchange Pvt. Ltd. from and against and in respect of any or all liabilities, losses, charges and expenses (including legal fees and costs on a full indemnity basis) claims, demands, actions and proceedings which Company may incur or sustain directly or indirectly from or by any reason of or in relation to the use or proposed use of the Services by the Customer and shall pay such sums on demand on the Company.

Delivery Acknowledgment

  1. Mera Transport Exchange Pvt. Ltd. are authorised to deliver the goods at the address mentioned on the shipment note and without prejudice to the foregoing it is expressly agreed that Mera Transport Exchange Pvt. Ltd. shall be conclusively presumed to have delivered the goods in accordance with this contract. Mera Transport Exchange Pvt. Ltd. will be sending the delivery confirmation by SMS/e-mails, no-response within 24 hours would be considered as an affirmative to the delivery.
  2. Where Mera Transport Exchange Pvt. Ltd. produce a list of Customers goods (inventory) or a receipt and send it to customer, it will be accepted as accurate unless customer writes to Mera Transport Exchange Pvt. Ltd. within 24 hours or receiving it, notifying Mera Transport Exchange Pvt. Ltd. of any errors or omissions.

Time limits for claims

  1. For goods which Mera Transport Exchange Pvt. Ltd. delivers, you must note any visible loss, damage or failure to produce any goods at the time of delivery
  2. Notwithstanding clause 9, Mera Transport Exchange Pvt. Ltd. will not be liable for any loss of or damage to the goods unless a claim is notified to us in writing immediately on delivery of the goods to the advised address. No complaints will be entertained post the vehicle returns on completion of the task.

Delays in transit

  1. Other than by reason of our negligence, Mera Transport Exchange Pvt. Ltd. will not be liable for delays in transit.
  2. We will not be responsible for any delays at police / interstate check-posts c) If through no fault of ours Mera Transport Exchange Pvt. Ltd. are unable to deliver your goods, Mera Transport Exchange Pvt. Ltd. will intimate you accordingly. Any additional service(s), charges, including storage halting and delivery, will be at your expense.

Damage to premises or property other than goods

  1. We will not be liable for any damage to premises or property other than goods submitted for removal and/or storage unless Mera Transport Exchange Pvt. Ltd. has been negligent.
  2. If Mera Transport Exchange Pvt. Ltd. cause damage as a result of moving goods under your express instruction, against our advice, and where to move the goods in the manner instructed will inevitably cause damage, Mera Transport Exchange Pvt. Ltd. shall not accept that Mera Transport Exchange Pvt. Ltd. were negligent.
  3. If Mera Transport Exchange Pvt. Ltd. are responsible for causing damage to your premises or to property other than goods submitted for removal, you must note this on the worksheet or delivery receipt. This is essential to the contract.

Our Right to Hold the Goods (lien)

We shall have a right to withhold and/or ultimately dispose of some or all of the goods until you have paid all our charges and any other payments due under this or any other contract. These include any charges that Mera Transport Exchange Pvt. Ltd. have paid out on your behalf. While Mera Transport Exchange Pvt. Ltd. holds the goods and waits for payment you will be liable to pay all storage charges and other costs incurred by our withholding your goods and these terms and conditions shall continue to apply.

Our Right to Sell or dispose of the Goods

On giving you 30 days notice Mera Transport Exchange Pvt. Ltd. are entitled to require you to remove your goods from our custody and pay all money due to us. If you fail to pay all outstanding debts due to us Mera Transport Exchange Pvt. Ltd. are entitled to sell or dispose of some or all the goods without further notice. The cost of the sale or disposal will be charged to you. The net proceeds will be credited to your account and any eventual surplus will be paid to you without interest.

Disputes

If there is a dispute arising from this agreement, which cannot be resolved, all disputes will be subject to the Courts of Bangalore Jurisdiction only.

Our right to sub-contract the work

  1. Mera Transport Exchange Pvt. Ltd reserves the right to sub-contract some or all of the work.
  2. If Mera Transport Exchange Pvt. Ltd sub-contract, then these conditions will still apply.

Route and method

  1. Mera Transport Exchange Pvt. Ltd. have the full right to choose the route for delivery.
  2. Unless it has been specifically agreed in writing on our quotation, other space/volume/capacity on our vehicles and/or the container may be utilised for consignments of other customers.

Advice and information

Advice and information in whatever form it may be given is provided by the company for the customer only. Any oral advice given without special arrangement is provided gratuitously and without contractual liability.

Your forwarding address

  1. All correspondence and notices will be forwarded to your registered address and will be considered to have been received by you seven days after posting it to you. If you do not provide an address or respond to our correspondence or notices, Mera Transport Exchange Pvt. Ltd. may publish such notices in a public newspaper in the area to or from which the goods were removed.

Privacy & Personal Identification Information Use and Disclosure

  1. The Company have right to use the customer contact information for its own marketing purposes. The Company may send regular SMS updates to the mobile numbers registered with it.
  2. Mera Transport Exchange Pvt. Ltd. is hereby authorized to use the location based information provided by any of the telecommunication companies when the Customer uses the mobile phone to make a truck booking. The location based information will be used only to facilitate and improve the probability of locating a truck for the Customer.
  3. Mera Transport Exchange Pvt. Ltd. shall be entitled to disclose to all companies within its group, or any government body as so required by the law or by directive or request from any government body, the particulars of the Customer in the possession of Company in any way as Company, in its absolute discretion, deems fit or if it considers it in its interests to do so.
  4. All the calls made to the Company's call centre are recorded by the Company for quality and training purposes.

Driver & Service provider Conduct

The customer understands that Mera Transport Exchange Pvt. Ltd. is only a facilitator and not the actual service provider; hence Mera Transport Exchange Pvt. Ltd. shall not be liable for any conduct the vendors / service providers and the drivers of the trucks. Customers are encouraged and strongly advised to take all necessary precautions as deemed fit to protect themselves and their goods against all possible risks or threats. However, the Mera Transport Exchange Pvt. Ltd encourages customers to notify it of any complaints that they may have against the driver of any truck or the service provider that you may have hired using the Mera Transport Exchange Pvt. Ltd ‘s exchange platform.

Termination of Contract

Mera Transport Exchange Pvt. Ltd. shall be entitled at any time without giving any reason to terminate the booking of truck done by the Customer.

Amendment of Terms and conditions

Mera Transport Exchange Pvt. Ltd. shall be entitled to add to, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at Company's website at www.meratransport.com on the date that Company may indicate that such addition, variation or amendment is to come into effect

Applicable law

The courts of Bangalore, India shall have the sole and exclusive jurisdiction in respect of any matters arising from the use of the Services offered by Company or the agreement or arrangement between Company and the Customer.

Terms of Use

Thank you for visiting the website Mera Transport Exchange Pvt. Ltd. The company and its subsidiaries and affiliates (“we, us, our”) want each visitor to the Site (“you”) to have a safe, pleasurable visit, so we have established the following terms and conditions so that we (we and you) know what to expect from each other. By using the Site you agree to be bound by the terms set forth herein. We may make changes to the Site, these Terms of Use, or the policies and conditions that govern the use of the Site at any time. We encourage you to review the Site and these terms periodically for any updates or changes. Your continued access or use of the Site shall be deemed your acceptance of these changes and the reasonableness of these standards for notice of changes.

User submissions Use of Content; Copyright

All programs, services, processes, designs, software, technologies, trademark, trade names, inventions and materials comprising Mera Transport Exchange Pvt. Ltd. and all services offered by Experts or others on Mera Transport Exchange Pvt. Ltd. are wholly owned by Mera Transport Exchange Pvt. Ltd’s. The copyright to Mera Transport Exchange Pvt. Ltd. as well as the intellectual property contained thereon vests wholly and completely in Mera Transport Exchange Pvt. Ltd’s. Upon acceptance of these Terms and Conditions, Mera Transport Exchange Pvt. Ltd. authorizes you to view or download a single copy of the material on this website solely for your personal, non- commercial use.

The contents of Mera Transport Exchange Pvt. Ltd. website, such as text, graphics, images and other material including software licensed by Mera Transport Exchange Pvt. Ltd. to permit Users to access the Mera Transport Exchange Pvt. Ltd. Website (Content), are protected by copyright under both Indian and foreign laws, and title to the Content shall not pass to you or any other User, Unauthorized use of the Content may violate copyright, trademark, and other laws.

None of the Content may be reverse-engineered, disassembled, decompiled, reproduced, transcribed, stored in a retrieval system, translated into any language or computer language, re- transmitted in any form or by any means (electronic, mechanical, photo reproduction, recordation or otherwise), resold or redistributed without the prior express consent of Mera Transport Exchange Pvt. Ltd.

For information obtained from Mera Transport Exchange Pvt. Ltd’s licensors, you are solely responsible for compliance with any copyright, trademark and other proprietary rights and restrictions and are referred to the publication data appearing in bibliographic citations, as well as to the copyright notices appearing in the original publications. You may not sell or modify the Content or reproduce, display, publicly perform, distribute or otherwise use the Content in any way for any public or commercial purpose. The use of the Content on any other website or in a networked computer environment for any purpose is prohibited.

Content is subject to change without notice at the editorial discretion of Mera Transport Exchange Pvt. Ltd. If you violate any of these Terms and Conditions, your permission to use the Content automatically terminates and you must immediately destroy any copies you have made of any portion of the Content. Mera Transport Exchange Pvt. Ltd. reserves its right to take appropriate action (including legal action) against you for violation of the above terms.

Except as described herein, any communication, which you post on the `Mera Transport Exchange Pvt. Ltd. Website, is considered to be non-confidential. You agree that you will not upload or transmit any communications that infringe any patent, trademark, trade secret, copyright or other proprietary rights of any party. By submitting communications to any part of this Website, you automatically grant or warrant that the owner of such content has expressly granted Mera Transport Exchange Pvt. Ltd. a royalty-free, perpetual, irrevocable, world-wide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform and display the communication alone or as part of other works in any form, media, or technology whether now known or hereafter developed, and to sublicense such rights through multiple tiers of sublicenses.

You represent and warrant that you are at least 18 years of age and that you possess the legal right and ability to enter into this Agreement and to use Mera Transport Exchange Pvt. Ltd. in accordance with this Agreement. You agree to be financially responsible for your use of `Mera Transport Exchange Pvt. Ltd. (as well as for use of your account by others, including dependents living with you) and to comply with your responsibilities and obligations as stated in this Agreement.

You must promptly notify Mera Transport Exchange Pvt. Ltd. of changes to:

  1. your account or membership number;
  2. your address. You must also promptly notify Mera Transport Exchange Pvt. Ltd. if you become aware of a potential breach of security, such as the unauthorized disclosure or use of your Member identification, user name or password.

You acknowledge that no joint venture, partnership, employment, or agency relationship exists between you and Mera Transport Exchange Pvt. Ltd. as a result of your use of Mera Transport Exchange Pvt. Ltd. or your Mera Transport Exchange Pvt. Ltd. membership. You agree not to hold yourself out as a representative, agent or employee of Mera Transport Exchange Pvt. Ltd. and that Mera Transport Exchange Pvt. Ltd. will not be liable by reason of any representation, act or omission to act by you.

Use of Interactive Areas

Mera Transport Exchange Pvt. Ltd. may provide Interactive Areas on the Mera Transport Exchange Pvt. Ltd. Website. If you use an Interactive Area, you are solely responsible for your own communications and the consequences of posting those communications. Mera Transport Exchange Pvt. Ltd. does not assume any responsibility for the consequences of any Interactive Area communications on arising from use of the Mera Transport Exchange Pvt. Ltd. Website. In direct or indirect cases where you feel threatened or believe someone else is in danger, you should contact your local law enforcement agency immediately.

In consideration of being allowed to use the Interactive Areas, you agree that the following actions shall constitute a material breach of these Terms and Conditions.

  1. Use of an Interactive Area for any purpose in violation of local, state, national, or international laws.
  2. Post material that infringes on the intellectual property rights of others or on the privacy or publicity rights of others.
  3. Post material that is unlawful, obscene, defamatory, threatening, harassing, abusive, hateful, or embarrassing to another Member or any other person or entity as determined by Mera Transport Exchange Pvt. Ltd. at its sole discretion.
  4. Post advertisements or solicitations of business.
  5. After receiving a warning, continue to disrupt the normal flow of dialogue, or post comments that are not related to the topic being discussed (unless it is clear the discussion is free form).
  6. Post chain letters or pyramid schemes.
  7. Impersonate another person.
  8. Allow any other person or entity to use your identification to post or view comments.
  9. Post the same note more than once (The online word for posting many times on one topic is "spamming". Spamming is strictly prohibited.
  10. Engage in any other conduct that restricts or inhibits any other person from using or enjoying the Interactive Areas, or which, in the judgment of Mera Transport Exchange Pvt. Ltd. exposes `Mera Transport Exchange Pvt. Ltd. or any of its customers or suppliers to any liability or detriment of any type.

Mera Transport Exchange Pvt. Ltd. reserves the right to record the dialogue in public chat rooms. Mera Transport Exchange Pvt. Ltd. does not screen communications in advance and is not responsible for screening or monitoring material posted by Members or any other person or entity. If notified by a Member about communications(s) which are alleged not to conform to the terms of this Section, Mera Transport Exchange Pvt. Ltd. may investigate the allegation and determine in its sole discretion to remove or request the removal of the communication(s). Mera Transport Exchange Pvt. Ltd. reserves the right, to remove communications which are abusive, illegal and disruptive or otherwise fail to confirm to these Terms and Conditions. In addition to the removal rights described above, Mera Transport Exchange Pvt. Ltd. reserves the right to terminate a Member's access to any or all Interactive Areas upon Member's breach of these Terms and Conditions. Mera Transport Exchange Pvt. Ltd. reserves the right (but is not obligated) to edit or delete any communication(s) posted on the Mera Transport Exchange Pvt. Ltd. Website, regardless of whether such communication(s) violate these standards for content. Mera Transport Exchange Pvt. Ltd. also reserves its right to take suitable legal action against such person. Furthermore, Mera Transport Exchange Pvt. Ltd. reserves the right (but is not obligated) to monitor, edit, or disclose any type of posting on the Interactive Areas for adherence to the Terms and Conditions, the course of normal operation and maintenance of Mera Transport Exchange Pvt. Ltd. if required to do so by law or in the good faith belief that such is necessary to:

  1. comply with the law or comply with legal process served;
  2. protect and defend the rights of Mera Transport Exchange Pvt. Ltd. and others; or
  3. act in an emergency to protect the personal safety of our guests or the public. Mera Transport Exchange Pvt. Ltd. has no liability or responsibility to subscribers or any other person or entity for performance or non-performance of the aforementioned.

You are further responsible for your communications via, and your use of Mera Transport Exchange Pvt. Ltd. You may not, under any circumstances, do any of the following:

  1. use simultaneous, unattended or continuous connections to Mera Transport Exchange Pvt. Ltd. with one account;
  2. publicize, post, distribute or disseminate defamatory, infringing, obscene or other unlawful material or information via Mera Transport Exchange Pvt. Ltd.;
  3. use Mera Transport Exchange Pvt. Ltd. to threaten, harass, stalk, abuse or otherwise violate the legal rights (including rights of privacy and publicity) of others;
  4. intercept or attempt to intercept e-mail or other private communications not intended for you;
  5. send e-mail to members or other internet users for any purpose other than personal communication, including to unsolicited advertise or offer to sell goods or services to other Members, use as a mass distribution medium to communicate a generally unsolicited message, or use your e-mail account in the text of these messages as an address of where members or other internet users need to respond (except as otherwise expressly permitted by Mera Transport Exchange Pvt. Ltd.;
  6. send unsolicited e-mail messages through third-party mail servers in order to relay your e-mail or hide the origination of this e-mail to others;
  7. upload files that contain software or other material protected by intellectual property laws, rights of privacy or publicity, or any other applicable law unless you own or control the rights thereto or have received all necessary consents;
  8. upload files that contain a virus or corrupted data;
  9. delete any author attributions, legal notices or proprietary designations or labels in a file that you upload to a BBS;
  10. falsify the source or origin of software or other material contained in a file that you upload to a BBS;
  11. use Mera Transport Exchange Pvt. Ltd. in a manner that adversely affects the availability of its resources to other Members;
  12. use, download or otherwise copy, or provide (whether or not for a fee) to a person or entity that is not a Mera Transport Exchange Pvt. Ltd. member, the Member directory or any portion thereof other than for personal, non-commercial purposes (except as otherwise expressly permitted by Mera Transport Exchange Pvt. Ltd.;
  13. download files that contain software or other material protected by intellectual property laws, rights of privacy or publicity, or any other applicable law unless you own or control the rights thereto or have received all necessary consents;
  14. falsely purport to be a Mera Transport Exchange Pvt. Ltd. employee or agent;
  15. cause repeated disruptive incidents;
  16. act, or fail to act, in your use of Mera Transport Exchange Pvt. Ltd. in a manner that is contrary to applicable law or regulation. In addition, each time you upload a file on Mera Transport Exchange Pvt. Ltd. you represent and warrant that you own or otherwise control the rights or have the necessary consents to do so, and you grant every other Member the right to download and use such file for personal use. Your failure to observe any of the foregoing limitations or obligations may result in civil or criminal liability, as well as termination of your membership.

Links to Other Sites

The Mera Transport Exchange Pvt. Ltd. website contains links to third party websites. These links are provided solely as a convenience to you and not as an endorsement by Mera Transport Exchange Pvt. Ltd. of the content on such third-party websites. Mera Transport Exchange Pvt. Ltd. is not responsible for the content of linked third-party sites and does not make any representations regarding the content or accuracy of materials on such third-party websites. If you decide to access linked third-party websites, you do so at your own risk. Your use of third-party websites is subject to the Terms and Conditions of use of such sites.

Contact Information

Mera Transport Exchange Pvt. Ltd. welcomes your comments regarding this Statement of Privacy. If you believe that Mera Transport Exchange Pvt. Ltd. ’has not adhered to this Statement, please contact Mera Transport Exchange Pvt. Ltd. at legal@meratransport.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Changes to this Statement

Mera Transport Exchange Pvt. Ltd. will occasionally update this Statement of Privacy to reflect company and customer feedback. Mera Transport Exchange Pvt. Ltd. encourages you to periodically review this Statement to be informed of how Mera Transport Exchange Pvt. Ltd. is protecting your information.

Advertisements Policy

The Mera Transport Exchange Pvt. Ltd. website contains advertisements by third parties, and these advertisements may contain links to other websites. Unless otherwise specifically stated Mera Transport Exchange Pvt. Ltd. does not endorse any product or make any representation regarding the content or accuracy of any materials contained in, or linked to, any advertisement on the Mera Transport Exchange Pvt. Ltd. website.

Updated information

While every effort shall be made to provide the content as current as possible, Mera Transport Exchange Pvt. Ltd. takes no responsibility if the same is not current or updated.

Indemnity

You agree to defend, indemnify and hold Mera Transport Exchange Pvt. Ltd. its officers, directors, employees, agents, licensors and suppliers, harmless from and against any claim, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your use of the Content (including Software), or the Interactive Areas in a manner that violates or is alleged to violate these Terms and Conditions.

General

Mera Transport Exchange Pvt. Ltd’s performance under this Agreement is subject at all times to existing laws and legal process and nothing contained in this Agreement is in derogation of `Mera Transport Exchange Pvt. Ltd's right to comply with law enforcement requests or requirements relating to a Member's use of Mera Transport Exchange Pvt. Ltd. or information provided to or gathered by `Mera Transport Exchange Pvt. Ltd. with respect to such use.

This Agreement constitutes the entire agreement between Mera Transport Exchange Pvt. Ltd. and you with respect to your use of Mera Transport Exchange Pvt. Ltd. and your Mera Transport Exchange Pvt. Ltd. membership and it supersedes all prior or contemporaneous communications and proposals, whether oral or written, between Mera Transport Exchange Pvt. Ltd. and you with respect thereto.

Jurisdiction

You expressly agree that exclusive jurisdiction for any dispute with Mera Transport Exchange Pvt. Ltd. or in any way relating to your membership or Mera Transport Exchange Pvt. Ltd. resides in the courts of the State of Karnataka in connection any such dispute including any claim involving Mera Transport Exchange Pvt. Ltd. or it affiliates, subsidiaries, employees, contractors, officers, direct telecommunication providers and content providers.

You also expressly agree that notice given to Mera Transport Exchange Pvt. Ltd. will be by registered post. Notices to Mera Transport Exchange Pvt. Ltd. by conventional mail must be sent to Mera Transport Exchange Pvt. Ltd. # 3M-105, 1st Floor, 3rd Main Road,East of NGEF Layout, Kasturinagar, Bangalore 560043 .In any matter requiring Mera Transport Exchange Pvt. Ltd’s prior consent, such consent will be considered given only if sent by conventional mail and signed by an authorised representative of Mera Transport Exchange Pvt. Ltd.

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